Terms of service

I understand and agree to all of these terms and conditions upon purchasing:

  • I have read the return policy.
  • I have read the shipping policy. 
  • An incorrect address will delay shipping and delivery.
  • I understand that DUE TO COVID-19 there may be a delay in my delivery. It may take 7-14 business days OR MORE to receive my order.
  • I confirm that I have ordered the correct quantity.
  • I understand that if I change my order during processing that it will cause a cancellation or delay in my shipping/receiving.
  • I confirm that my shipping and email address is correct.
  • I understand that due to COVID-19 that I may or may not have to sign for my package under the discretion of the package handler. 
  • I understand that Matter Brushes, Inc. is not responsible for any missed or rescheduled deliveries from the shipping carrier. 
  • I understand that I will not receive an email response to any question that is already answered on the website. 
  • I understand that Matter Brushes, Inc. offers a 60-day warranty on all brush sets. For any quality-related or manufacturing defect issues within this time frame, an exchange or replacement will be honored. 
  • Please open your packages upon receipt. Matter Brushes, Inc. is not responsible for how I treat my product.  

 

 

Matter Brushes, Inc.
Mobile Message Service Terms and Conditions

Last updated: February 2022

The Matter Brushes Inc. mobile message service (the "Service") is operated by Matter Brushes Inc. (“ Matter Brushes Inc. ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting toMatter Brushes Inc.’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Matter Brushes Inc. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Matter Brushes Inc.. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. If you are in the US or Canada, Text the single keyword command STOP to 18773902493. If you are in the UK or Australia, Click the unsubscribe link in any text message to cancel. ] You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Matter Brushes Inc. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. 

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.